Privacy Policy

This following document sets forth the Privacy Policy for Single Mother Survival Guide (www.singlemothersurvivalguide.com – the Website). The business is located in Sydney, Australia.

Julia Hasche/Single Mother Survival Guide is committed to providing you with the best possible customer service experience. Single Mother Survival Guide is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, as you navigate through the website, data collection technologies (such as Google Analytics) may be used to automatically collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through the website, and any communications between your computer and the Single Mother Survival Guide website. Among other things, data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type may also be collected.

The Single Mother Survival Guide website also provides various places for users to provide information i.e a name and email address. This information that users provide by such means as filling out forms on the website, writing a comment, and/or providing information when ordering a product or service via the website is collected. However, this information that users provide is only used to deliver the requested product and/or service, to improve overall performance, and to provide you (the user) with offers, promotions, and information.

The information that is automatically collected is only used for statistical data and will not include personal information. This data is then used to improve the website and service offerings.

Sharing of your personal information

I may occasionally hire other companies to provide services on my behalf, including but not limited to handling customer support enquiries, or processing transactions. Those companies will be permitted to obtain only the personal information they need to deliver the service. Single Mother Survival Guide will always take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, the following non-personally identifiable information is collected: including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are on this Site.

Cookies and Pixels

No, we are not talking about baking here. Cookies and server logs collect data on how a website is used.  This includes things like the date and time of visits, the pages viewed, and the time spent at the site.

Pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. Single Mother Survival Guide reserves the right to use these pixels in compliance with the policies of social media sites.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let me know. For security reasons, you may be required to put your request in writing. Single Mother Survival Guide reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Visitors GDPR rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

1. Right to be forgotten

This gives someone the power to ask a business to delete ALL of the data that is associated with that person.

2. Right of access

This allows a subscriber to ask exactly how I am using their data and for what purposes. If a request is made, a personal data report will be provided at no cost.

3. Breach Notification

This is mandatory under the GDPR and means I have 72 hours from becoming aware of the breach to notify customers.

4. Right of portability

This lets people request their data, which means I would need to download a file of all your data in a ‘commonly used and machine-readable format’.

Single Mother Survival Guide will retain the information you choose to provide until either: you ask for the information to be deleted, or Single Mother Survival Guide deciding to cease using the existing data providers, or Single Mother Survival Guide decides that the value in retaining the data is outweighed by the costs of retaining it.

Email Policy

I am committed to keeping your e-mail address confidential.

I use MailerLite to manage my email marketing subscriber list and to send emails to my subscribers. MailerLite is a third-party provider, which may process your data using industry standard technologies to help me monitor and improve my newsletter.

MailerLite’s privacy policy is available at https://www.mailerlite.com/privacy-policy.

If you are outside the European Union and opt to receive any free resources, participate in any challenges, register for any events, or purchase any products or services on the Single Mother Survival Guide website, you will automatically be enrolled to receive the free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe at any time. You can unsubscribe from my newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

If you are in the European Union and opt to receive any free resources, participate in any challenges, register for any events, or purchase any products or services on the Single Mother Survival Guide website, I will only enroll you to automatically receive the free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe at any time. You can unsubscribe from my newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

Changes to this Privacy Policy

Single Mother Survival Guide reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Website. It is my policy to post any changes I make to the Privacy Policy on this page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring I have an up-to-date active and deliverable email address for you (any changes to how I treat my users’ personal information will be emailed out), and for periodically visiting the Website and this Privacy Policy to check for any changes.

Contacting me

Single Mother Survival Guide welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact me by email: julia@singlemothersurvivalguide.com. You can also write to me at PO Box 46 NSW 1455 Australia.

Effective as of May 25, 2018.